Terms of Use

Welcome to the Shipit24.eu parcel delivery service (“Service”). By using the Service, you confirm that you agree to the following Terms of Use, which govern your use of the Service and the services we provide.

General Terms

  • The Service is owned and operated by Swapsmart OÜ.
  • By using the Service, you confirm and warrant that you are at least 18 years old and legally capable of entering into a binding agreement.
  • We reserve the right to modify these Terms of Use at any time without prior notice.
  • We also reserve the right to modify or discontinue the Service, in whole or in part, at any time without notice.

Parcel Delivery Service

  • Through the Service, users can send parcels to recipients using various logistics companies and service providers.
  • The Service supports various delivery options: locker-to-locker, locker-to-courier, courier-to-locker, courier-to-courier, and other similar methods.
  • Parcels can only be sent using the recipient’s mobile number and destination (parcel locker or address). A parcel code, shipping label, or barcode will be issued for mailing.
  • The user confirms that the recipient has given prior consent to receive the parcel.

User Responsibilities

  • Users must comply with all applicable laws and regulations when using the Service.
  • The Service may not be used for any unlawful purpose or in a way that harms, overloads, or interferes with the operation of the Service or its use by others.
  • The Service must not be used to send or receive illegal, infringing, defamatory, obscene, or otherwise offensive content.

Prohibited items include, but are not limited to:

  • Illegal drugs and narcotics
  • Explosive materials
  • Flammable liquids and gases
  • Firearms and ammunition
  • Live animals
  • Perishable goods
  • Hazardous or toxic substances
  • Counterfeit or pirated products
  • Obscene or offensive materials
  • Cash or other monetary assets exceeding permitted limits (depending on jurisdiction)

Service Fees and Payments

  • The user agrees to pay all fees related to the use of the Service.
  • Fees may vary based on the size, weight, and destination of the parcel.
  • Payments must be made through the payment system provided in the Service.
  • We reserve the right to change prices without notice.

Disclaimer of Warranties

  • The Service and related services are provided "as is" and "as available".
  • We do not guarantee uninterrupted or error-free use of the Service.
  • We do not guarantee the accuracy, reliability, completeness, or timeliness of the information or content provided via the Service.

Limitation of Liability

  • We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the Service or services provided through it.
  • We are not responsible for any damages caused by the actions or omissions of third parties, including logistics companies.

Indemnification

  • The user agrees to defend, indemnify, and hold harmless Swapsmart OÜ, its directors, employees, agents, and partners from all claims, damages, costs, and expenses (including reasonable legal fees) arising from the use of the Service or services provided through it.

Governing Law and Dispute Resolution

  • These Terms of Use are governed by the laws of the Republic of Estonia.
  • All disputes arising from or related to these Terms will be resolved in the courts of the Republic of Estonia.